TBDSSAB Announces Special Procedures for Possible Postal Disruption

NOTICE: RECIPIENTS OF ONTARIO WORKS, TENANTS, AND LANDLORDS

Due to the possible postal disruption, The District of Thunder Bay Social Services Administration Board (TBDSSAB) has implemented special procedures to ensure continuity of service until further notice.

Regardless of the status of the postal disruption, Ontario Works cheques for October will not be mailed and will only be available for pick-up.

Postal Disruption Questions & Answers

IF YOU RECEIVE ASSISTANCE BY CHEQUE

Please pick up your cheque at the TBDSSAB Main Office, 231 May Street South on September 27 or 28 from 1:00 PM – 6:00 PM. You will need valid government issued identification to pick-up your cheque.

IF YOU RECEIVE DIRECT BANK DEPOSIT

There is no need to come to the main office. Your money will be deposited to your bank account, as usual. Please use your health card for medical services and if you require emergency dental services, contact TBDSSAB Main Office by phone.

IF YOU ACCESS TBDSSAB SATELLITE OFFICES OUTSIDE THUNDER BAY

 Please contact your local TBDSSAB office about cheque pickup procedures and locations.

IF YOU ARE A LANDLORD

Rent cheques will be available for pick-up on October 1, 2018 at the TBDSSAB Main Office, 231 May Street South, from 8:30 AM – 4:30 PM. For the Satellite Communities, please contact your local satellite offices for pickup procedures and locations.

IF YOU ARE A TENANT

Tenants are still responsible for paying rent and other charges within the normal time frames.  Please see our Housing Services Questions & Answers for alternative payment options.

For questions or more information,

Please visit our website tbdssab.ca or contact the TBDSSAB office in your community:

Thunder Bay – Main Office at (807) 766-2111 or toll free: (877) 281-2958

 Nipigon – (807) 887-0297                    Geraldton – (807) 854-2511

Kakabeka – (807) 577-4989                Schreiber – (807) 824-1369

Longlac – (807) 876-2533                   Marathon – (807) 229-2157

Manitouwadge – (807) 826-4809