How to Apply

Application Process

As of June 21, 2021, there is a new process to apply for Ontario Works.  A Centralized Intake team will take your application

1. Online Application 

Online Application – click here

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After you complete your online application, the local office will contact you with an appointment time.  If you do not have a contact number, please contact your TBDSSAB office

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2. Walk In Applications – 231 South May St Address Only

Monday to Friday, 8:30 am to 4:30 pm

A caseworker may be able to complete your application right away.

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3. Telephone Screening

To apply for social assistance, contact the Intake and Benefits Administration Unit at 1.888.999.1142.

Ontario Works FAQ