How to Apply
Application Process
As of June 21, 2021, there is a new process to apply for Ontario Works. A Centralized Intake team will take your application
1. Online Application
Online Application – click here
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After you complete your online application, the local office will contact you with an appointment time. If you do not have a contact number, please contact your TBDSSAB office
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2. Walk In Applications – 231 South May St Address Only
Monday to Friday, 8:30 am to 4:30 pm
A caseworker may be able to complete your application right away.
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3. Telephone Screening
To apply for social assistance, contact the Intake and Benefits Administration Unit at 1.888.999.1142.