Contact Us

The District of Thunder Bay Social Services Administration Board
231 May Street South
Thunder Bay ON P7E 1B5
Tel: 807-766-2111
Toll Free: 1-877-281-2958

Intake & Eligibility – General
(807) 766-2111
Toll Free: 1-877-281-2958
Fax: (807) 623-4902
intake@tbdssab.ca

Social Assistance Programs – General
(807) 766-2111
Toll Free: 1-877-281-2958
sa@tbdssab.ca

24/7 Maintenance Dispatch Line
(807) 766-4777
Toll-Free: 1-877-281-2958

TBDSSAB Offices & Service Area

Thunder Bay Office

TBDSSAB Thunder Bay (HQ Office)
231 May Street South
Thunder Bay, ON   P7E 1B5

Tel: 807-766-2111
Toll-Free: 1-877-281-2958

  • Open: Mon-Fri, 8:30am – 4:30pm

Geraldton Office

TBDSSAB Geraldton
423 Main Street, Unit 2
Geraldton, ON   P0T 1M0

Tel:  (807) 854-2511
Toll-Free:  1-888-660-8822

  • Mon-Fri, 8:30am – 4:30pm

Kakabeka Office

TBDSSAB Kakabeka (Oliver Paipoonge)
4778 Highway 11/17
Oliver Paipoonge, ON    P0T 1W0

Tel: 807-577-4989

  • Tue-Thu, 9:30am – 3:00pm

Longlac Office

TBDSSAB Longlac
105 Hamel Avenue
PO Box 640
Longlac, ON   P0T 2A0

Tel: 807-876-2533
Toll-Free:  1-888-660-8848

  • Mon-Fri, 8:30am – 4:30pm

Manitouwadge Office

TBDSSAB Manitouwadge
1 Clinic Court
Manitouwadge, ON    P0T 2C0

Tel: 807-826-4809
Toll-Free: 1-866-736-0857

  • Currently closed until further notice, due to staffing.

Marathon Office

TBDSSAB Marathon
52 Peninsula Square
Marathon, ON   P0T 2E0

Tel: 807- 229-2157
Toll-Free: 1-888-660-8851

  • Currently closed until further notice, due to staffing.

Nipigon Office

TBDSSAB Nipigon
36 First Street, Unit B
Nipigon, ON   P0T 2J0

Tel: 807-887-0297
TF: 1-888-660-8853

  • Mon-Fri, 8:30am – 4:30pm

Schreiber Office

TBDSSAB Schreiber
Municipal Complex Building
204 Alberta Street, Room 137
Schreiber, ON  P0T 2S0

Tel: 807-824-1369
Toll-Free: 1-888-393-8953

  • Mon-Fri, 8:30am – 4:30pm
Click here for Office Hours & Closures

Contact Directory

To access main Administration contact phone numbers and frequently required phone numbers in the program areas (including during and after-hours maintenance numbers) please use the lists below to find the information and/or contact person you need.

If you cannot find the contact you need or are having difficulty with our website, please call our main reception at (807)766-2111 and press 1.

Office of the CAO

Board/Governance, Human Resources,  Media Inquiries, Compliments & Complaints

William (Bill) Bradica
Chief Administrative Officer
(807) 766-2103
William.Bradica@tbdssab.ca

Executive Assistant to the CAO: Glenda Flank
(807) 766-2103
EA.Inbox@tbdssab.ca

Manager, Human Resources: Shari (MacFayden) MacKenzie
(807) 766-4092
Shari.MacKenzie@tbdssab.ca

Communications & Engagement Officer: Carole Lem
Communications/Media Inquiries, Feedback
(807) 766-4219
Carole.Lem@tbdssab.ca

Feedback

TBDSSAB values your feedback. Please see our new Feedback process to share compliments or complaints.

Integrated Social Services

Programs & Services, Research & Data Requests, Grants & Funding

Ken Ranta
Director, Integrated Social Services
(807) 766-2110
Ken.Ranta@tbdssab.ca 

Manager: Michelle Wojciechowski
(807) 766-4751
Michelle.Wojciechowski@tbdssab.ca

Intake & Eligibility – General
(807) 766-2111
Toll Free: 1-877-281-2958
Fax: (807) 623-4902
intake@tbdssab.ca

Manager: Jennifer Lible
(807) 766-4063
jennifer.lible@tbdssab.ca

Social Assistance Programs – General
(807) 766-2111
Toll Free: 1-877-281-2958
sa@tbdssab.ca

Manager: Dawnette Hoard
(807) 766-4085
Dawnette.Hoard@tbdssab.ca 

Child Care & Early Years – General
early.years@tbdssab.ca
Fax: (807) 345-7921

Manager: Aaron Park
(807) 766-4202
Aaron.Park@tbdssab.ca

Manager: Crystal Simeoni
(807) 766-4611
Crystal.Simeoni@tbdssab.ca

Maintenance Issues
24/7 Maintenance Dispatch Line
(807)766-4777
1-800-281-2958

Rent Supplement Program
(807)766-4601

Housing Programs
Fax: (807) 344-4543

Supervisor: Tomi Akinyede

Supervisor: Tomi Akinyede
(807) 766-4082
Tomi.Akinyede@tbdssab.ca

Property Management

Maintenance Issues
24/7 Maintenance Dispatch Line
(807)766-4777
1-800-281-2958

Supervisor Property Management 
North: (807) 766-4616

Property Management Clerk
North: (807) 766-4643

Supervisor Property Management 
South: (807) 766-4618

Property Management Clerk
South: (807) 766-4637

  • Thunder Bay Addresses
    Atlantic Avenue
    1100 Donald Street
    Frederica St. West
    Gore Street
    Moodie/McGregor/Ridgeway/Isabella
    Neebing Avenue
    Paterson Court
    277 Pearl St
    River Street
    Ruskin Crescent/Hall Place
    Ross Court
    Spence Court
  • Greenstone Addresses
    Geraldton – All
    Longlac – All

Supervisor Property Management 
East: (807) 766-4632

Property Management Clerk
East: (807) 766-4609

Supervisor Property Management 
West: (807) 766-4631

Property Management Clerk
West: (807) 766-4122

  • Thunder Bay Addresses
    Badanai Manor
    Erindale Crescent
    Glenwood Court
    James Street
    Legion Housing
    Limbrick Place
    Manion Court
    McIvor Court
    Newberry Crescent
    Redwood Avenue
    Windemere Ave

Supervisor Property Management 
Central: (807) 766-4633

Property Management Clerk
Central: (807) 766-4608

  • Thunder Bay Addresses
    Andras Court
    Blucher Park
    First Avenue
    Hill Street N.
    Jasper Place
    Matthews Court
    Picton Place
    Stephens

Corporate Services Contacts

Finance, Procurement, Infrastructure and Asset Management, Security, Information Technology, Legal Matters

Georgina Daniels, FCPA, FCA
Director, Corporate Services
(807) 766-2107
Georgina.Daniels@tbdssab.ca

Manager: Tafadzwa Mukubvu
(807) 766-4081
Tafadzwa.Mukubvu@tbdssab.ca

General Accounts Receivable
(807) 766-4004
accounts.receivable@tbdssab.ca

General Accounts Payable
(807) 766-4004
accounts.payable@tbdssab.ca

Manager: Michael Shafirka (Acting)
807-766-4209
michael@tbdssab.ca

Manager: Marty Farough
(807) 766-4023
Marty.Farough@tbdssab.ca

Supervisor: Dave Stewart
(807) 766-4006
David.Stewart@tbdssab.ca

General Purchasing
(807) 766-4636
procurement@tbdssab.ca